Last updated: 2026-04-19
| Category | Data | When |
|---|---|---|
| Account | email, bcrypt-hashed password | Sign-up |
| Billing | Stripe customer ID, subscription history | Purchase |
| License | license key, bound MT5 account number | First panel use |
| Communications | email, message content | Support / newsletter |
| Technical | IP address, user-agent, access logs | Every request |
We rely on the following providers, all under GDPR-compliant agreements:
Some of these providers may perform international data transfers covered by Standard Contractual Clauses (SCCs) approved by the European Commission.
We retain your data while your account is active and for the legal retention periods afterwards (mainly tax and accounting obligations, up to 6 years).
You may at any time exercise the rights of access, rectification, erasure, restriction, portability and objection by writing to support@istradeable.com. You may also lodge a complaint with the Spanish Data Protection Agency (AEPD).
Passwords are stored as bcrypt hashes. All traffic is encrypted via HTTPS. We never store card data — it is handled directly by Stripe within its PCI-DSS environment.